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Customer Service Apprentice

Employer: Motor Parts Direct - Colchester
Contact Ref: Lewis Wykes (Motor Parts Direct - Colchester)

Vacancy Description

This vacancy is now closed for applications.

Customer Service Apprentice

An Apprenticeship with Motor Parts Direct is a great way to learn while you earn. You will receive technical training, an experienced mentor and a recognised qualification at the end. 

Looking to start your career? Want to join one of the biggest independent motor factors in the UK? If you would like the opportunity to be a Customer Service apprentice and make a difference in our dynamic company, Motor Parts Direct could the one for you!

It is an excellent opportunity for people with an interest in motor vehicle parts to learn so much more in the world of motor mechanics, as well as becoming an excellent customer focused individual. 

The role will include various customer service and warehousing duties, such as the following: 

  •          Counter sales
  •          Stock inventory
  •          Maintain excellent levels of service to our customers.
  •          Receiving deliveries from external and internal suppliers
  •          Checking deliveries off against delivery notes
  •          Ensuring all parts are stored in the correct place
  •          Assisting van drivers with loading/unloading
  •          Dealing with customer queries/serving customers
  •          Picking parts for urgent dispatch
  •          Assisting with keeping the workplace clean and tidy

Training to be Provided

Customer Service Apprenticeship Training to include:

  •          Level 2 NVQ in Customer Service
  •          Technical Certificate in Customer Service
  •          Functional Skills (if required)
  •          Employee Rights and Responsibilities
  •          Personal Learning and Thinking Skills

Key Information

Job role: Customer Service Apprentice

Places available: 1

Duration: 12 months


Location

Unit B1, Smeaton Close
Severalls Industrial Estate
Colchester
Essex
CO4 9QY

Working weekly hours

Monday – Friday, 8:30am – 4:30pm

Weekly Wage

£136


Dates

18/12/2016

01/11/2016


Skills Required
  •          Good level of communication skills
  •          Team working abilities
  •          Punctual and enthusiastic
  •          Must have an eye for detail
  •          Need to be keen to learn and progress

Qualifications Required

3 x GCSEs at grades A*-E (or equivalent) in Maths, English and ICT.


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