Active Thames Valley Apprenticeships

Privacy Policy

1. Data Protection

This privacy policy governs the use of the Website (the "Website").

This website ( uses an automated database to store personal information, created by and the sole responsibility of ATG Training. This document is therefore here to inform our Users of the existence of this database and how it is operated.

2. Our use of your personal information

Information on registered Users collected from the registration forms on the website are obtained by ATG Training for the sole purpose of delivering the services offered via the Website: that is, to provide information on courses, course information, course booking and other relevant services that may be of interest to the User.

3. Optional and compulsory information

Fields marked with an asterisk (*) on the user registration form must be completed in order for requests to be processed. The other fields are optional.

The user guarantees that the information provided is truthful and is responsible for informing us of any changes and keeping it up-to-date.

4. User consent

The submission of personal information via ATG Training’s electronic forms, or where appropriate, via e-mail, implies the express consent of the sender for the information included to undergo automated processes and to receive e-mails with information related to ATG Training and the services and products it offers.

The User also gives consent to ATG Training to send information to third parties in order for the service requested to be carried out. In this respect, a Third Party refers to "course tutors that ATG Training use to deliver the courses ".

5. Newsletter and Electronic communication

ATG Training sends users who have given their prior consent on the registration form a newsletter which includes the most relevant information and news on the Website. The user can also edit their information or unsubscribe from the newsletter through a link at the foot of any newsletter or email.

ATG Training will send electronic commercial communications with information on other products, services and events that may be of interest to the User, when expressly requested. Consent to receiving these communications can be cancelled at any time.

ATG Training offers two simple and free ways in which to unsubscribe from this service. The User should login to their menu; untick the send option in the e-mail communications field. Likewise, you can also unsubscribe by following the instructions at the bottom of each communication received.

6. Security

ATG Training maintains the personal data protection security measures required for automated files with content of a personal nature, and has put all the necessary technical measures in place in order to avoid the loss, misuse, altering, unauthorised access or theft of information provided by Users via the Website, whilst informing that Internet security measures are not impregnable.

ATG Training is committed to maintaining confidentiality with regard to the personal information included in the automated file, in compliance with the relevant legislation, and to providing secure treatment in any international data transfer procedures that may arise.

ATG Training has an account with Sage Pay, the secure online payment system. ATG do not collect or maintain any customer credit/debit card information whatsoever. Any payments made on-line are the sole relationship between Sage Pay and the User.

7. Cookies and IPs

The User accepts the use of cookies and IP monitoring. Our traffic analyst uses cookies and IP monitoring to gather statistical data such as: date of first visit, number of visits, date of last visit, source URL and domain, explorer used and screen resolution. However, if desired, the User can de-activate and/ or delete these cookies by following the instructions on their Internet navigator.

ATG Training is subscribed to "Google Analytics", an advertising system which uses cookies to display publicity related to site visitor browsing habits. When a visitor enters a site subscribed to "Google Analytics", a cookie is added to their browser from which Google gathers information in order to publish relevant ads that may be of interest. Site visitors can disable the use of cookies by Google at any time using the cookies option in their browser.

ATG Training does not use spamming techniques and will only deal with information that the User provides through the electronic forms on the Website or by e-mail.

The use of information of a personal nature and the sending of electronic commercial communications comply with the current Data Protection ACT and all its amendments

8. Right of Access, Opposition, Cancellation and Rectification

The user has the right to access and modify this information or unsubscribe from ATG Training’s services.

These rights can be exercised through the configuration of the webpage itself. In case of problems exercising these rights online, or of any other type of doubt or query regarding our privacy policy, please contact us at the following address:

Communications Department
Future Centre
Smeaton Close
HP19 8SZ
Tel:  01296 737815
Fax: 01296 436509

All treatment of personal information and communications made by electronic means meets the legal requirements established Data Protection ACT 2003

9. Amendment of the Privacy Policy

ATG Training reserves the right to modify this policy, adapt it to future legislative regulations or jurisprudence and to industry

Unfortunately, no one from our support team is available right now. If you pop in your name and telephone number, we will get back to you between 08:30 and 16:30 (Mon to Fri excluding Bank Holidays).