Active Thames Valley Apprenticeships


Home   >   Customer Service Vacancies Vacancy Ref: 798967

Sales Support Apprentice

Employer: Microtech Electronics Ltd
Contact Ref: Debbie Sargeant (Microtech Electronics Ltd)

Vacancy Description

This vacancy is now closed for applications.

Sales Support Apprentice

An Apprenticeship with Microtechis a great way to learn while you earn. You will receive technical training, an experienced mentor and a recognised qualification at the end.

 

We have a fantastic opportunity for a Internal Sales Support to join Microtech Electronics Ltd, which is a manufacturing company based in High Wycombe.

As the Internal Sales Support you will be required to develop and maintain strong working relationships with company personnel and customers. The role is to provide excellent sales support, customer service and to represent the organisation in a professional manner at all times.

You will report to the Internal Sales Co-ordinator / Internal Sales Manager.


Your duties will include the following:-

  • Acts as admin support for the team
  • Loading customer orders
  • Sending out order acknowledgments
  • Maintain the company databases
  • Mail shots
  • Putting customers quote request into quote format
  • Dealing with customer requests via phone & e-mail
  • Sending out official quotes to customers.
  • Co-ordinating with departments making sure customer requests are dealt with & deadlines met.
  • Progressing orders, working with our production team to make sure we meet customers delivery dates.
  • Provide feedback to the Sales Team on quotes / live orders & lost business
  • Identify opportunities for continuous improvement
  • Continually supporting the business / working with the Internal Sales Co-ordinator / Sales Manager to improve the department

Training to be Provided

  • Level 2 NVQ in Customer Service
  • Technical Certificate in Customer Service
  • Functional Skills (if required)
  • Employee Rights and Responsibilities
  • Personal Learning and Thinking Skills

Key Information

Job role: Sales Support Apprentice

Places available: 1

Duration: 12 months


Location

Lancaster Road
Cressex Business Park
High Wycombe
Buckinghamshire
HP12 3QA

Working weekly hours

35 hrs, Mon–Thurs, 8:45–5, Fri 8:45–3:15 (30min lunch)

Weekly Wage

£173


Dates

20/11/2016

21/11/2016


Skills Required
  • High standard of verbal and written communication skills
  • High standard of telephone etiquette
  • Experience with Excel & Word
  • Well organised with the ability to respond effectively to changing priorities
  • Excellent people skills
  • Ability to multi task, prioritise and work on own initiative

Qualifications Required

5 x GCSEs at grades A*-D (or equivalent) including English and Maths


Pop in your name and telephone number for us to give you a call.