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An Apprenticeship with Motor Parts Direct is a great way to learn while you earn. You will receive technical training, an experienced mentor and a recognised qualification at the end.
Looking to start your career? Want to join one of the biggest independent motor factors in the UK? If you would like the opportunity to be a Customer Service apprentice and make a difference in our dynamic company, Motor Parts Direct could the one for you!
It is an excellent opportunity for people with an interest in motor vehicle parts to learn so much more in the world of motor mechanics, as well as becoming an excellent customer focused individual.
The role will include various customer service and warehousing duties, such as the following:
Maintain excellent levels of service to our customers.
Receiving deliveries from external and internal suppliers
Checking deliveries off against delivery notes
Ensuring all parts are stored in the correct place
Assisting van drivers with loading/unloading
Dealing with customer queries/serving customers
Picking parts for urgent dispatch
Customer Service Apprenticeship Training to include:
Level 2 NVQ in Customer Service
Technical Certificate in Customer Service
Functional Skills (if required)
Employee Rights and Responsibilities
Job role: Customer Service Apprentice
Places available: 1
Duration: 15 months
Unit 7 Optima Business Park
Good level of communication skills
Team working abilities
3 x GCSEs at grades A*-E (or equivalent) in Maths, English and ICT.
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