Active Thames Valley Apprenticeships

Receptionist Administrator (Apprentice)

Employer: The Clare Foundation
Contact Ref: Hannah Linsell (The Clare Foundation)

Vacancy Description

This vacancy is now closed for applications.

  1. Work with the front desk team to ensure the smooth running of Reception services

  • Maintain a presence at the Reception desk during core hours

  • Set daily tasks for caretakers with regards to conferencing and meetings

  • Meet and greet all


    directing them appropriately and

    dealing with requirements

    promptly and professionally

  • Answer incoming calls, diverting to the appropriate department or


  • Oversee arrangements for secure storage

    and logging

    of collection and delivery


  • Ensure incoming post is distributed accurately and outgoing mail is ready for collection

  • Organise travel arrangements for staff and visitors when required


  1. Carry out general

    administration duties.

  • Assist in administration and execution of Clare Charity Centre projects, events and Functions where required

  • Carry out internet searches, information gathering an interpretation as necessary

  • Update relevant databases and systems

  • Update and maintain stock levels of all relevant reception paperwork, forms and sheets


  1. Tenant operational issues.


  • Update maintenance log with reported problems

  • Replenish facilities consumables if required

  • Ensure responses are made to First Aid calls, report promptly to the Front of House and Events Manager

  • Ensure all building noticeboards are properly maintained and managed including all Health & Safety notices as and where required


  1. Work with the Front of House team to coordinate the Meeting an Conference Business.

  • Ensure that bookings taken and recorded accurately and promptly in the SalesForce system

  • Follow up any provisional bookings or outstanding details

  • The administration

    of reports for refreshments and room lay outs to be sent to the

    relevant departments

  • Ensure all meeting and conferencing areas are

    presentable, sufficiently restocked and maintained

  • Support conferencing customers with any day to day queries or AV issues

  • Prepare meeting rooms daily for conferencing

  • Ensure all Customer room signage up to date, adding any new customers.

  • Any other tasks reasonably requested and deemed appropriate by the Manager.

Training to be Provided

  • Diploma in Business Administration
  • Functional Skills; Maths, English & ICT

  • Personal Learning and Thinking Skills (PLTS)

  • Employee Rights & Responsibilities

Key Information

Job role: Receptionist Administrator (Apprentice)

Places available: 1

Duration: 12 Months


The Clare Foundation
Clare Charity Centre,
Wycombe Road,
HP14 4BF

Working weekly hours


Weekly Wage





Skills Required
  • Numeracy

  • Literacy

  • IT skills

  • Communication skills

Qualifications Required

A* to D GCSE’s (or predicted) in Maths, & English

Unfortunately, no one from our support team is available right now. If you pop in your name and telephone number, we will get back to you between 08:30 and 16:30 (Mon to Fri excluding Bank Holidays).