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Business Admin Apprentice – Credit Control Assistant

Employer: Capita
Contact Ref: Val de Melo Koch (Capita)

Vacancy Description

This vacancy is now closed for applications.

The role is to work and assist within our very busy and lively Credit Control department that has an ever increasing ledger and needs to collect in a high volume of overdue invoices each month The main responsibility of the Credit Control Assistant will be to help assist on the paperwork/system based jobs within the department as follows: • Incoming Post • Outgoing Post - Franking • Remittances from clients detailing payments • Issuing brochures to new clients by post • Dealing with cheque payments • Updating Target Boards • Updating office contacts/profit centres • Updating Movement Board • Client Accounting Transfers • Daily chasing by telephone and email of own debt ledger • Ordering Train Tickets • Filing Expenses • Filing Administration/Liquidation paperwork • Ordering Stationery/Photocopier equipment • Bulk Letter Runs to Schools • Sending out statements to clients Helping with Month End

Training to be Provided

Level 2 NVQ in Business Administration Functional Skills (if applicable) Personal Learning & Thinking Skills Employee Rights & Responsibilities

Key Information

Job role: Business Admin Apprentice – Credit Control Assistant

Places available: 1

Duration: 12 months


The Willows
Mark Road
Hemel Hempstead

Working weekly hours

37.5 hours, Monday to Friday 9am-5pm

Weekly Wage





Skills Required
  • • Good ICT skills including Microsoft Office
  • • A good level of competence in Excel
  • • Good communication skills
  • • Attention to detail
  • • Willingness to work in a team environment
  • • Punctuality

Qualifications Required

5 x GCSEs at grades A*-C (or equivalent) including English, Maths and ICT

Unfortunately, no one from our support team is available right now. If you pop in your name and telephone number, we will get back to you between 08:30 and 16:30 (Mon to Fri excluding Bank Holidays).