Vacancy Description
An online garden machinery retailer is seeking key member of staff to assist with day-to-day running of the small, busy, family business. Full training will be given.
Applicants should be mechanically-minded, keen to learn about garden machinery products with a view to minimal assembly and offering customers advice.
Key Tasks & Accountabilities:
- Sales order processing of website-generated orders
- Telephone sales orders
- Picking and booking on with courier of stock orders
- Ordering of non-stock orders from UK distributors via purchase order and online ordering systems, together with progress chasing
- Customer service including:
- Keeping customers up-to-date on order status via website back-office and email
- Liaising with customers/couriers over delivery issues
- Using Microsoft Office software packages, Windows Live email, QuickBooks accounts software, bespoke Trade IT website software, various distributor and courier online ordering systems.
Location
2A Lupton Court
Lupton Road
Thame
OX9 3SE
Working weekly hours
37.5 hours per week, Monday to Friday
Weekly wage
£150.00
Dates
26/03/2012
27/02/2012
Skills Required
- Computer literacy including understanding of Microsoft Office software packages. Training on bespoke/specialist packages and systems will be given.
- Good Numeracy and Literacy.
- General office experience, particularly customer service, would be ideal but is not essential.
Personal Qualities Required:
- Well presented, punctual and articulate
- Enthusiastic and motivated
- Responsible and trustworthy
Applicants should be mechanically-minded, keen to learn about garden machinery products with a view to minimal assembly and offering customers advice.
Qualifications Required
5 GCSE passes including Maths and English (or equivalent).
